Customer Success

Manager, Partnerships and Alliances

San Francisco, CA

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WITHIN 1 MONTH, YOU'LL:

Attend Ramp Camp, which is Lever’s week-long version of onboarding. You’ll learn about all aspects of the business with a cross-functional cohort of new Leveroos. Dive into learning about the products in our our talent acquisition suite - Lever Hire, Lever Nurture, and Lever Analytics - including the benefits they deliver and how we position them.

Get up to speed our existing partnerships and the competitive landscape.

Partner cross-functionally with Lever’s go-to-market executives to establish frameworks and recommendations for setting our partnership strategy.  

Spend your first month interviewing internal stakeholders and external subject matter experts, then present a summary of your resulting thesis to the executive team. You’ll include recommendations on prioritized targets for relationship-building opportunities and revenue generation sources.

Research the HR Tech ecosystem, and highlight patterns or strategies unique to our industry; recommend stage-appropriate KPIs and benchmarks for success.  

WITHIN 3 MONTHS, YOU'LL:

Take ownership of active integration and co-marketing discussions with a top strategic partner, including setting up a regular cadence of check-in meetings, measuring adoption/ traction, sharing what’s working and what’s not.

Conduct initial meetings with two additional key strategic partners to evaluate opportunities for increasing the value of those relationships, whether that’s through revenue generation, co-marketing or activities or best practices.

Assume ownership of any early alliance and partner discussions; establish a regular cadence of communication with a goal of generating measurable sales opportunities within one quarter of introduction.

Become  demo-certified on our core products so that you are fully equipped for partner discussions and integration strategy decisions.

WITHIN 6 MONTHS, YOU'LL:

Establish Lever’s next referral or channel sales partnership, taking into account segment, geography and customer profile fit, scale potential, etc. You’ll create partner sales enablement positioning and collateral and set ambitious revenue targets for the six month post-launch period.

Add strategy to our fine print.  You’ll work with Lever’s corporate counsel to consolidate and audit legal partnership agreements. We’ll look to you to recommend and implement desirable contractual policies to set Lever up for success during our next phase of growth.

Represent Lever at key industry trade shows and conferences, quarterbacking all meetings with potential partners. For each show: you’ll develop a prioritized game plan of which partners to spend time with; accelerate at least one partnership that's already in motion; and report both HR tech landscape insights and highest-potential new partnership options back to Lever's leadership team.

Design, socialize, and launch a next-level process for vetting, analyzing, and stack-ranking potential software integration partners from a business lens, to inform product roadmap.

Aggregate and assess magnitude of customer and prospect input, develop a model for quantifying impact of future integrations, and teach colleagues in Marketing and Product how to vet new vendors across this process going forward.

Act as a consultant to the Product team to ensure we appropriately prioritize the product roadmap, and support them in their market analysis needs by providing quantitative data on integration requests from prospects and customers, combined by qualitative knowledge of the marketplace, the players, and who is gaining momentum.

WITHIN 12 MONTHS, YOU'LL:

Pave the way for channels, alliances, and partnerships to form a significant portion of Lever’s strategy and overall revenues in 2019 and beyond.

Meet or exceed revenue targets for each new partnership, aiming to drive demonstrable impact within each partnership’s first six  months.

Scale your function to the next level: build the business case to grow your team based on potential revenue opportunities and business value.

Partner with Product and Product Marketing on the next generation of tools, assets, and communications to our partners and allies, online and offline, as we continue to build out a world-class partner ecosystem.